

This is a standard hotel policy instituted by credit card companies to protect the cardholder from fraudulent charges. What do I need to do?Ī: If you are not going to be present at the time of check-in, we require a Credit Card Authorization Form to be filled out along with a copy of both sides of the credit card being used and a copy of the cardholder’s ID. Q: I would like to pay for my friend/family’s room. Guests will not be allowed to check-in to the hotel without a credit card for incidentals. Q: Do I need a credit card to make a reservation? Can I pay cash for my stay?Ī: We require a credit card on file to guarantee the reservation. We do have some local kennels we can recommend if you would like to board your pet while you stay with us. A check-out time of 3:00pm or later is subject to a half day charge.Ī: Unfortunately we are not a pet-friendly property. We do not guarantee early check-in.Ī: Late check-out requests can be made on the day of departure and are dependent on availability and hotel occupancy. If the room is not ready, and it is after 1pm, then we can pre-register you and give you your pool passes and meal vouchers (if applicable) so that you may use the hotel amenities while you wait for your room to be cleaned. Check-out is at 11:00amĪ: If your room is available when you come to check-in we will be happy to check you in early. I went to the Rainbow Falls Heated Outdoor Pool and the door was locked.Is there a height requirement on the waterslides?.What is the age policy on the hot tubs?.Do I still need a pass to watch my children? Do you have to be a hotel guest to use the pool?.

How many Cape Codder Water Park passes do I get with my room reservation?.

